Frequently Asked Questions
Everything you need to know about our colorful world.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of the delivery date.
Do you offer international shipping?
Yes, we ship our vibrant collections worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How do I care for my FARM Rio pieces?
To preserve the bright colors and delicate fabrics, we recommend following the specific care instructions on each garment's label, usually involving cold hand washes or dry cleaning.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay or Klarna.
Are your products sustainably made?
Sustainability is at our core. We are a Carbon Neutral company and for every purchase made on our website, we plant one tree in the Amazon Rainforest.